Service History

18/10/2023 12:07 PM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved.  All the checkouts have been processed and the timesheets are now up

08:47 AM (AEST) – 17/10/2023: We are pleased to inform you that we have restored regular service and consider this incident resolved. However, the database team will continue to monitor

12:00 PM (AEST): We’re pleased to inform you that the recent period of slower than usual response times has now been resolved. Our platform experienced slower response times from 11:56

12:50 PM (AEST): We will be briefly taking down the Batch Permission page for maintenance. We appreciate your understanding.

8:37 PM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. Our OCR provider experienced technical issues, leading to disruptions in OCR processing between

6:00 PM (AEST): We’re pleased to inform you that following issues have been successfully resolved Archived staff being shown in the myShifts page. The shift popup obstructing the calendar view

09:38 AM (AEST): The issue is now resolved, and a hotfix has been applied. We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should

12:45 PM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. Our OCR provider experienced technical issues resulting in the service being unavailable on

10:00 AM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. A change by our cloud provider caused network compatibility issues which caused parts

A network connectivity issue at our cloud provider caused a disruption to the platform. The system was unavailable for approximately 1 minute. We appologise for any inconvenience.