Service History

06/09/2024 – 04:28 P.M. (AEST) We’re pleased to inform you that the recent issue affecting the signing functionality on your forms has been successfully resolved. We sincerely apologise for any inconvenience

04/09/2024 – 10:13 A.M. (AEST) We are pleased to inform you that the issue with the daily confirmation emails has been successfully resolved. We sincerely apologise for any inconvenience this may

04/09/2024 – 09:00 A.M. (AEST) We are pleased to inform you that since 08:28 AM yesterday, 03 Sep 2024, no further disruptions in SMS deliveries have been observed. Our third-party provider

26/08/2024 – 11:05 A.M. (AEST) We’re pleased to inform you that the recent technical issue related to Xero API request has been successfully resolved. We sincerely apologise for any inconvenience this

31/07/2024 – 12:40 A.M. (AEST) We’re pleased to inform you that the recent technical issue has been successfully resolved. Some clients are now able to login to Xero. Our teams

23/07/2024 – 03:50 P.M. (AEST) We are pleased to inform you that the issue affecting SMS notifications has been successfully resolved by our SMS provider. The disruption occurred between 12:06 PM

10/07/2024 – 04:00 P.M. (AEST) We’re pleased to inform you that the recent technical issue has been successfully resolved. We sincerely apologise for any inconvenience this may have caused and we

27/06/2024 – 12:16 P.M. (AEST) We have pinpointed the root cause of the problem with the Login Page and reverted to an earlier version which appears to have resolved the

11/06/2024 – 04:00 P.M. (AEST) We’re pleased to inform you that the recent performance issue has been successfully resolved.  System response times have returned to normal however we will continue

28/05/2024 – 05:09 P.M. (AEST) We’re pleased to inform you that the recent technical issue has been successfully resolved. System response times have returned to normal however we will continue to