Performance Degradation in PocketWatch Rosters – Resolved

01/05/2024 – 9:16 A.M. (AEST) We have identified the root cause of the performance issue affecting Rosters in PocketWatch and have taken steps to rectify the problem. System response times have returned to normal however we will continue to monitor the situation. We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out to our support team.

01/05/2024 – 9:05 A.M. (AEST) We are aware of a performance degradation issue affecting Rosters in PocketWatch. We are actively working to discover the cause and provide a resolution.  Please be assured we are addressing this with the highest level of urgency, and we will provide you with an update shortly. 

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