Service History

22/04/2026 – 10:51 A.M. (AEST) Between 6:30 AM and 6:42 AM this morning, we experienced system performance issues that affected the platform. This may have caused failed actions, delays, or

07/04/2026 – 03:18 PM (AEST) We’re pleased to inform you that the recent performance issue, which began at approximately 1:15 PM, has now been successfully resolved. System performance has returned

11/03/2026 – 2:00 P.M. (AEST) Between 11:20 AM and 1:30 PM, we experienced system performance issues that affected the platform. This may have caused failed actions, delays, or inability to

23/02/2026 – 03:10 P.M. (AEST) We’re pleased to inform you that the earlier performance issue has been resolved. System response times have returned to normal following corrective actions taken by

16/02/2026 – 02:19 P.M. (AEST) We’re pleased to inform you that the earlier performance issue has been resolved. System response times have returned to normal following corrective actions taken by

02/02/2026 – 04:33 P.M. (AEST) We’re pleased to inform you that the performance issue has now been resolved. Corrective actions were applied to stabilise system performance, and the technical team

28/01/2026 – 09:41 A.M. (AEST) Between 7:52 AM and 8:08 AM, we experienced issues affecting form saving, contact editing, engagement saving, and increased processing times for generating the Attaché T6

15/01/2026 – 08:50 A.M. (AEST) We are aware of a brief performance degradation that affected the platform earlier this morning between 8:40 AM and 8:50 AM. The system has stabilised;

14/01/2026 – 09:20 A.M. (AEST) We are aware of a performance degradation affecting the platform lasting approximately 10 minutes earlier this morning and are actively investigating the cause. The system

28/11/2025 – 11: 00 A.M (AEST) : We are pleased to inform you that the recent network disruption has been successfully resolved, and we will continue to monitor the situation. We