Platform Performance Degradation – Resolved

03/07/2026 – 10:01 AM (AEST) Between 9:30 AM and 9:41 AM this morning, we experienced a performance issue that affected the platform. This may have caused failed actions, delays, or

Platform Performance Degradation – Resolved

02/07/2026 – 04:07 PM (AEST) Between 3:40 PM and 3:56 PM this afternoon, we experienced a performance issue that affected the platform. This may have caused failed actions, delays, or

Performance Degradation – Resolved

19/05/2026 – 01:05 PM (AEST) Between 11:45 AM and 1:05 PM this afternoon, we experienced performance issues that affected the platform. This may have caused failed actions, delays, or inability

Platform Performance Degradation – Resolved

 12/05/2026 – 3:10 P.M. (AEST) Between 2:52 PM and 3:05 PM this afternoon, we experienced performance issues that affected the platform. This may have caused failed actions, delays, or inability

Performance Degradation – Resolved

23/02/2026 – 03:10 P.M. (AEST) We’re pleased to inform you that the earlier performance issue has been resolved. System response times have returned to normal following corrective actions taken by

Performance Degradation – Resolved

15/01/2026 – 08:50 A.M. (AEST) We are aware of a brief performance degradation that affected the platform earlier this morning between 8:40 AM and 8:50 AM. The system has stabilised;

Login Issue – Resolved

01/10/2025 – 10:30 AM (AEST) : We are pleased to inform you that the recent SSO login issue has been successfully resolved. We appreciate your understanding and cooperation. Should you

Performance Issue – Resolved

26/05/2025 – 01:05 P.M (AEST) : We are pleased to inform you that the recent performance issue has been successfully resolved. We appreciate your understanding and cooperation. Should you have any

Timeouts in Pocketwatch – Resolved

06/01/2025 – 12:11 P.M. (AEST) We’re pleased to inform you that the issue causing timeouts on the Edit Shift pop-up has been successfully resolved. We sincerely apologize for any inconvenience