Performance Degradation – Resolved
19/05/2026 – 01:05 PM (AEST) Between 11:45 AM and 1:05 PM this afternoon, we experienced performance issues that affected the platform. This may have caused failed actions, delays, or inability
19/05/2026 – 01:05 PM (AEST) Between 11:45 AM and 1:05 PM this afternoon, we experienced performance issues that affected the platform. This may have caused failed actions, delays, or inability
12/05/2026 – 3:10 P.M. (AEST) Between 2:52 PM and 3:05 PM this afternoon, we experienced performance issues that affected the platform. This may have caused failed actions, delays, or inability
23/02/2026 – 03:10 P.M. (AEST) We’re pleased to inform you that the earlier performance issue has been resolved. System response times have returned to normal following corrective actions taken by
15/01/2026 – 08:50 A.M. (AEST) We are aware of a brief performance degradation that affected the platform earlier this morning between 8:40 AM and 8:50 AM. The system has stabilised;
24/10/2025 – 10:38 A.M. (AEST) – We are pleased to inform you that the recent issue with HR admin is now resolved. We appreciate your understanding and cooperation. Should you
01/10/2025 – 10:30 AM (AEST) : We are pleased to inform you that the recent SSO login issue has been successfully resolved. We appreciate your understanding and cooperation. Should you
26/05/2025 – 01:05 P.M (AEST) : We are pleased to inform you that the recent performance issue has been successfully resolved. We appreciate your understanding and cooperation. Should you have any
06/01/2025 – 12:11 P.M. (AEST) We’re pleased to inform you that the issue causing timeouts on the Edit Shift pop-up has been successfully resolved. We sincerely apologize for any inconvenience
26/08/2024 – 11:05 A.M. (AEST) We’re pleased to inform you that the recent technical issue related to Xero API request has been successfully resolved. We sincerely apologise for any inconvenience this
11/06/2024 – 04:00 P.M. (AEST) We’re pleased to inform you that the recent performance issue has been successfully resolved. System response times have returned to normal however we will continue