Author Archives: Gargi Dadhich

01/05/2024 – 9:16 A.M. (AEST) We have identified the root cause of the performance issue affecting Rosters in PocketWatch and have taken steps to rectify the problem. System response times

17/04/2024 – 6:00 P.M. (AEST) We’re pleased to inform you that the recent issue with PocketWatch allowance line Item not showing for non-roster managers has been successfully resolved.    We sincerely

07/02/2024 – 12:25 PM (AEST):We’re pleased to inform you that the recent performance degradation of the system has been successfully resolved. We sincerely apologise for any inconvenience this may have caused

16/01/2024 – 11:58 AM (AEST): We’re pleased to inform you that the recent performance degradation of the system has been successfully resolved. We sincerely apologise for any inconvenience this may have

10/01/2024 – 10:01 AM (AEST): We’re pleased to inform you that the recent technical issue, which occurred between 7:38am and 7:46am (AEST), where users were not able to modify OR

15/11/2023 – 3:01 PM (AEST): We’re pleased to inform you that the recent technical issue with bulk uploads from GENIUS not generating has been successfully resolved.  We sincerely apologise for

15/11/2023 – 5:00 PM (AEST): We’re pleased to inform you that the recent issue with system unable to save and approve invoices after OCR scan has been successfully resolved.  We

12:50 PM (AEST): We will be briefly taking down the Batch Permission page for maintenance. We appreciate your understanding.

8:37 PM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. Our OCR provider experienced technical issues, leading to disruptions in OCR processing between

6:00 PM (AEST): We’re pleased to inform you that following issues have been successfully resolved Archived staff being shown in the myShifts page. The shift popup obstructing the calendar view