07/04/2026 – 03:18 PM (AEST) We’re pleased to inform you that the recent performance issue, which began at approximately 1:15 PM, has now been successfully resolved.
System performance has returned to normal and services are operating as expected. We will continue to monitor the platform closely to ensure ongoing stability.
We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out to our support team.
07/04/2026 – 03:05 PM (AEST) We are aware of a performance issue caused by high database CPU usage that began at approximately 1:15 PM, which is resulting in intermittent timeouts and system instability.
Our team is actively working to identify the root cause and implement a resolution. Please be assured we are addressing this with the highest level of urgency, and we will provide you with an update shortly.
