SMS Notification Delivery Failures – Resolved

04/09/2024 – 09:00 A.M. (AEST) We are pleased to inform you that since 08:28 AM yesterday, 03 Sep 2024, no further disruptions in SMS deliveries have been observed. Our third-party provider

SMS Delivery Failure – Resolved

23/07/2024 – 03:50 P.M. (AEST) We are pleased to inform you that the issue affecting SMS notifications has been successfully resolved by our SMS provider. The disruption occurred between 12:06 PM

Issue with Login Page – Resolved

27/06/2024 – 12:16 P.M. (AEST) We have pinpointed the root cause of the problem with the Login Page and reverted to an earlier version which appears to have resolved the

Performance Issue across the platform – Resolved

11/06/2024 – 04:00 P.M. (AEST) We’re pleased to inform you that the recent performance issue has been successfully resolved.  System response times have returned to normal however we will continue

PocketWatch Performance Issue – Resolved

28/05/2024 – 05:09 P.M. (AEST) We’re pleased to inform you that the recent technical issue has been successfully resolved. System response times have returned to normal however we will continue to

Performance issues across the platform -Resolved

27/05/2024 – 1:34 P.M. (AEST) We’re pleased to inform you that the recent technical issue has been successfully resolved. System response times have returned to normal however we will continue to