Performance Degradation – Resolved
Between 7:30 PM and 7:56 PM (AEST), we encountered a temporary slowdown in response times on our platform. Our monitoring team promptly identified and resolved the issue to restore optimal
Between 7:30 PM and 7:56 PM (AEST), we encountered a temporary slowdown in response times on our platform. Our monitoring team promptly identified and resolved the issue to restore optimal
10:00 AM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. A change by our cloud provider caused network compatibility issues which caused parts
A network connectivity issue at our cloud provider caused a disruption to the platform. The system was unavailable for approximately 1 minute. We appologise for any inconvenience.
Between 10:58 AM and 11:36 AM (AEST), HICAP experienced a performance degradation that caused certain invoice submission requests to fail. The problem has been resolved and the HICAP team is
We experienced slower than usual response times within PocketWatch. The database team were able to identify and resolve the issue. We apologise for any inconvenience caused and appreciate your understanding.
This afternoon, a technical issue was identified with help.mypcorp.com, requiring maintenance for the website between 2:30 PM and 3:00 PM (AEST). Our team promptly took action to address the issue
We are performing an upgrade to the MYP platform on Sunday 9 July from 11 pm. This upgrade will enhance the overall reliability and stability of the platform and will
We experienced a temporary performance issue due to a database maintenance issue. Our team worked diligently to address the situation. We apologize for any inconvenience caused. The issue has been
The API sync delay issue has been resolved. Our team will continue to monitor system performance and provide updates where necessary.
Between 7:57 PM to 8:05 PM (AEST), the system experienced a performance issue. This resulted in long request times and a small number of failed requests. The cause of this issue