Performance Degradation – Resolved

Between 7:30 PM and 7:56 PM (AEST), we encountered a temporary slowdown in response times on our platform. Our monitoring team promptly identified and resolved the issue to restore optimal

RESOLVED – Service Disruption

10:00 AM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. A change by our cloud provider caused network compatibility issues which caused parts

RESOLVED – Service Disruption

A network connectivity issue at our cloud provider caused a disruption to the platform. The system was unavailable for approximately 1 minute. We appologise for any inconvenience.

RESOLVED – HICAP performance degradation

Between 10:58 AM and 11:36 AM (AEST), HICAP experienced a performance degradation that caused certain invoice submission requests to fail. The problem has been resolved and the HICAP team is

RESOLVED – PocketWatch performance degradation

We experienced slower than usual response times within PocketWatch. The database team were able to identify and resolve the issue. We apologise for any inconvenience caused and appreciate your understanding. 

Maintenance Completed

This afternoon, a technical issue was identified with help.mypcorp.com, requiring maintenance for the website between 2:30 PM and 3:00 PM (AEST). Our team promptly took action to address the issue

Scheduled Maintenance

We are performing an upgrade to the MYP platform on Sunday 9 July from 11 pm. This upgrade will enhance the overall reliability and stability of the platform and will

RESOLVED – Performance Disruption

We experienced a temporary performance issue due to a database maintenance issue. Our team worked diligently to address the situation. We apologize for any inconvenience caused. The issue has been

API Sync Delay (RESOLVED)

The API sync delay issue has been resolved. Our team will continue to monitor system performance and provide updates where necessary.

PocketWatch Performance Issue

Between 7:57 PM to 8:05 PM (AEST), the system experienced a performance issue. This resulted in long request times and a small number of failed requests. The cause of this issue