Author Archives: marketing@mypcorp.com

We experienced a temporary performance issue due to a database maintenance issue. Our team worked diligently to address the situation. We apologize for any inconvenience caused. The issue has been

The API sync delay issue has been resolved. Our team will continue to monitor system performance and provide updates where necessary.

Between 7:57 PM to 8:05 PM (AEST), the system experienced a performance issue. This resulted in long request times and a small number of failed requests. The cause of this issue

The delivery of certain emails was delayed until approximately midday. All emails were eventually sent. We apologise for any inconvenience.

MYP has experienced a technical issue that has impacted standard overnight processes being triggered. These processes have been activated and will be completed with some delays. Some users may receive

3 Jan 2022 – Between 1:30 AM and 7:30 AM, some users were unable to access the MYP system due to a technical issue. The cause of this issue has

MYP has experienced an issue with our hosting provider that has impacted standard overnight processes being triggered in the MYP platform. These processes have been activated and will be completed

26 Dec 2021 – Between 3:48 and 3:53 the MYP system was unavailable due to an issue at our cloud provider unexpectedly restarting the database server. The system automatically recovered

MYOB is currently experiencing technical issues outside of our control. MYOB Sync may be temporarily unavailable during this period. We apologise for any inconvenience.

There was an issue with the PocketWatch shift cancellation process that prevented roster managers from cancelling shifts created for GENIUS participants. The issue was resolved around 12:30 PM (AEST).