Author Archives: Aakash Soni

12:45 PM (AEST): We’re pleased to inform you that the recent technical issue has been successfully resolved. Our OCR provider experienced technical issues resulting in the service being unavailable on

Our OCR provider experienced technical issues resulting in request timeouts on 08 August 2023 between 11:54 AM to 12:08 PM which was outside of our control. This issue has now

The issue that prevented users from bulk approving timesheets on the myShifts Page in PocketWatch has now been resolved. We apologise for any inconvenience caused and sincerely appreciate your patience.

We’ve identified an issue that prevents users from bulk approving timesheets on the myShifts Page in PocketWatch. Rest assured, our team has already created a fix and is working to

Our OCR provider experienced technical issues resulting in request timeouts on 28 JUL 2023 between 11:15 AM to 12:00 PM which was outside of our control. This issue has now

At 1:20 PM we experienced slower than usual response time within the platform. The team was able to identify and resolve the issue after approximately seven minutes. We apologise for

The issue with reporting services in MYP has now been resolved. Our team is investigating its cause as a top priority. We apologize for any inconvenience this may have caused.

MYP is currently experiencing some issues with our reporting services. We are working to resolve this and expect to have the system back to normal as soon as possible. We

On the 6th of July between 08:15 AM and 08:39 AM, MYP system was unavailable . We have resolved the issue and our team is investigating its cause as a