22/11/2023 – 11:45 AM (AEST): We’re pleased to inform you that HICAP have successfully resolved their issue. All invoices can now be successfully claimed.
We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out to our support team.
22/11/2023 – 11:30 AM (AEST): We are aware of HICAPS issue and we are actively working to discover the cause and provide a resolution. Please be assured we are addressing this with the highest level of urgency, and we will provide you with an update shortly.
