27/10/2025 – 11:18 A.M. (AEST) We are aware of an issue with ‘Funding’ where users are not able to generate or send service agreement documents. We are actively working to discover the cause and provide a resolution. Please be assured we are addressing this with the highest level of urgency, and we will provide you with an update shortly.
27/10/2025 – 11:45 A.M. (AEST) We are pleased to inform you that the recent issue with service agreement document generation has been successfully resolved. This service has returned to normal, and we will continue to monitor the situation closely. We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out to our support team.
