Issues with our OCR Provider – Resolved

13/03/2024 – 10:20 A.M. (AEST) We are now receiving regular service responses from our OCR Provider and the service has returned to normal operation. However, we will continue to monitor the situation for any further degradation before considering this issue resolved. Thank you for your patience.

13/03/2024 – 09:45 A.M. (AEST) While the unavailability issue was previously resolved, it has resurfaced. We are continuing to investigate this with our provider. We will advise when regular service has been restored.

13/03/2024 – 09:17 A.M. (AEST) Our OCR provider is currently experiencing technical issues outside of our control. We are working with our provider to resolve this and expect to have the system back to normal as soon as possible. Thank you for your patience. We will advise when regular service has been restored.