Service History

MYP experienced some intermittent performance issues between 11:50 AM and 12:30 PM. This was the result of high load on the system. To alleviate database stress, GENIUS will now query

Some users were unable to access the MYP system between 3:34 PM and 3:39 PM due to a technical issue. The cause of this issue has been identified. The team

Our hosting provider experienced some intermittent technical issues outside of our control between 3:07 PM and 3:17 PM. The issue appears to be resolved, but the team will continue to

MYP experienced some intermittent performance issues between 2:39 PM and 4:10 PM. The root cause is being investigated by our team, but site performance has returned to normal. The MYP

HelloSign experienced technical issues outside of our control. Formal signatures in GENIUS and formSPACE were temporarily unavailable during this period. The issue appears to be resolved, but the team will

myTraining was temporarily unavailable. To reduce the server load and mitigate the outage, the myTraining infrastructure was upgraded.

The automatic NDIS Budget Report emails will not be sent on 1 May 2021 for IPMS clients. We are taking extra precautions to ensure that all budgets and balances for