Author Archives: marketing@mypcorp.com

The delivery of certain emails was delayed until approximately midday. All emails were eventually sent. We apologise for any inconvenience.

MYP has experienced a technical issue that has impacted standard overnight processes being triggered. These processes have been activated and will be completed with some delays. Some users may receive

3 Jan 2022 – Between 1:30 AM and 7:30 AM, some users were unable to access the MYP system due to a technical issue. The cause of this issue has

MYP has experienced an issue with our hosting provider that has impacted standard overnight processes being triggered in the MYP platform. These processes have been activated and will be completed

26 Dec 2021 – Between 3:48 and 3:53 the MYP system was unavailable due to an issue at our cloud provider unexpectedly restarting the database server. The system automatically recovered

MYOB is currently experiencing technical issues outside of our control. MYOB Sync may be temporarily unavailable during this period. We apologise for any inconvenience.

There was an issue with the PocketWatch shift cancellation process that prevented roster managers from cancelling shifts created for GENIUS participants. The issue was resolved around 12:30 PM (AEST).

MYP experienced intermittent connection issues with services within our cloud hosting environment between 9:38AM and 10:50AM (AEST). The root cause of these issues is still being investigated, however, the team

Between 2:22 PM and 2:37 PM high CPU usage on one of the webservers caused an increase in response times for some requests. No failed requests were recorded. The issue

Between 11:45 AM and 12:00 PM high CPU usage on one of the webservers caused an increase in response times for some requests. No failed requests were recorded. The issue