Systems are operational

MYP - Platform Performance Degradation – Resolved

 12/05/2026 – 3:10 P.M. (AEST) Between 2:52 PM and 3:05 PM this afternoon, we experienced performance issues that affected the platform. This may have caused failed actions, delays, or inability to complete tasks. These issues have now been resolved. If you were impacted, please retry any failed actions at your convenience.

We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out to our support team.

MYP - Platform Performance Degradation – Resolved

22/04/2026 – 10:51 A.M. (AEST) Between 6:30 AM and 6:42 AM this morning, we experienced system performance issues that affected the platform. This may have caused failed actions, delays, or inability to complete tasks.

These issues have now been resolved. If you were impacted, please retry any failed actions at your convenience.

We apologise for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please feel free to contact our support team.

MYP - Platform Performance Degradation – Resolved

07/04/2026 – 03:18 PM (AEST) We’re pleased to inform you that the recent performance issue, which began at approximately 1:15 PM, has now been successfully resolved.

System performance has returned to normal and services are operating as expected. We will continue to monitor the platform closely to ensure ongoing stability.

We sincerely apologise for any inconvenience this may have caused and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out to our support team.

07/04/2026 – 03:05 PM (AEST) We are aware of a performance issue caused by high database CPU usage that began at approximately 1:15 PM, which is resulting in intermittent timeouts and system instability.

Our team is actively working to identify the root cause and implement a resolution. Please be assured we are addressing this with the highest level of urgency, and we will provide you with an update shortly.

MYP - Performance Degradation – Resolved

11/03/2026 – 2:00 P.M. (AEST) Between 11:20 AM and 1:30 PM, we experienced system performance issues that affected the platform. This may have caused failed actions, delays, or inability to complete tasks. These issues have now been resolved. If you were impacted, please retry any failed actions at your convenience.
We apologise for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please feel free to contact our support team.

MYP - Performance Degradation – Resolved

23/02/2026 – 03:10 P.M. (AEST) We’re pleased to inform you that the earlier performance issue has been resolved. System response times have returned to normal following corrective actions taken by our team. We will continue to monitor the platform and investigate the root cause to help prevent similar issues in the future.

We apologise for any inconvenience caused and appreciate your patience.

23/02/2026 – 02:45 P.M (AEST) We are aware of a performance issue affecting the platform and are actively investigating the cause. Please be assured that this is being addressed with high priority, and we will provide updates as more information becomes available.